We are seeking a Technical Support Engineer to work in our Canton office. This position entails answering customer phone inquiries related to the technical and practical applications of Pilz product lines. In this role, engineers apply technical knowledge and skills to resolve complex technical issues and develop solutions to support customer needs. Additional responsibilities for this position include testing of customer products; technical product training; creating and reviewing customer safety design applications; creating application programs for Pilz software; and acting as a resource for Pilz product lines.
Candidates must have at least 3 years experience in control engineering/support, including PLC programming, as well as an Associate Degree or higher in Electrical Engineering, Electronic Engineering Technology or other applicable degree. Basic electrical knowledge and 1-2 years experience reading and interpreting technical drawings and documentation is also required. Excellent communication skills, good analytical, problem solving and troubleshooting skills are necessary in order to succeed in this position. Knowledge of Microsoft Office is also required. Knowledge of safety devices and AutoCad is a plus. Required travel is 10 -15%.
We offer an exciting work environment, along with a competitive salary and benefits package including health, dental, short-/long-term disability, life, 401K match and a flexible spending account. Send resume and cover letter, which include salary expectations to hr@pilzusa.com
Since 1948, Pilz, a family-owned company, has been setting standards in automation and control, and is most known today in the area of safety. We manufacture a full range of automation and control products. Our services start with product training and end at turnkey solutions for the safe automation of industrial machinery.
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