We're looking for a Technical Support Engineer. Know anybody?

We are seeking a Technical Support Engineer to work in our Canton office. This position entails answering customer phone inquiries related to the technical and practical applications of Pilz product lines. In this role, engineers apply technical knowledge and skills to resolve complex technical issues and develop solutions to support customer needs. Additional responsibilities for this position include testing of customer products; technical product training; creating and reviewing customer safety design applications; creating application programs for Pilz software; and acting as a resource for Pilz product lines.

Candidates must have at least 3 years experience in control engineering/support, including PLC programming, as well as an Associate Degree or higher in Electrical Engineering, Electronic Engineering Technology or other applicable degree. Basic electrical knowledge and 1-2 years experience reading and interpreting technical drawings and documentation is also required. Excellent communication skills, good analytical, problem solving and troubleshooting skills are necessary in order to succeed in this position. Knowledge of Microsoft Office is also required. Knowledge of safety devices and AutoCad is a plus. Required travel is 10 -15%.

We offer an exciting work environment, along with a competitive salary and benefits package including health, dental, short-/long-term disability, life, 401K match and a flexible spending account. Send resume and cover letter, which include salary expectations to hr@pilzusa.com

Since 1948, Pilz, a family-owned company, has been setting standards in automation and control, and is most known today in the area of safety. We manufacture a full range of automation and control products. Our services start with product training and end at turnkey solutions for the safe automation of industrial machinery.

Is your standard Harmonized?

The following graphs address a selection of the general safety standards. They are explained in various degrees of detail, depending on the significance of the individual standard.

IEC, ISO, EN..What does it all mean?

At international level, the most important publishers of engineering standards are probably the International Electrotechnical Commission (IEC) and the International Organization for Standardization (ISO), both of which are based in Geneva. While the IEC is primarily concerned with electrical and electronic issues, ISO deals mainly with mechanical issues. Well over 100 countries are currently members of the two organizations, which gives considerable weight to those standards developed by IEC and ISO.

The EN standards are applied at European level. EN standards are normally developed through CEN and CENELEC as an EU initiative. As with IEC and ISO, CEN and CENELEC divide up the standards. CENELEC is responsible for electrical issues.

Today, many standards are developed almost in a package as an IEC or ISO standard in cooperation with the EU via CEN and CENELEC. EN IEC or EN ISO standards are the result of these efforts.

Not sure of the official directive title? The abbreviation? Directive number?

Of the almost 30 active directives now available, only a small selection is relevant to the typical machine builder. In addition to the directive number (e.g. 2006/42/EC), some directives may have a very long or bureaucratic title. As a result it is generally very difficult to name the directive. These long titles are often abbreviated separately, even though this can also lead to misunderstandings. Here is a list of some of the key directives with both their official title and their usual, though unofficial, abbreviated title:

The goal of the directives is to guarantee freedom of movement within the EU. The full texts of the directives are available from the EU at http://eur-lex.europa.eu/de/legis/index.htm.

Potential assessment procedures in accordance with the Machinery Directive

Not sure how to complete a machinery assessment? Check this out.